In contrast, lower-income adults are the most likely to say they use Cash App: About 36% say this, compared with 24% of middle-income and 18% of upper-income adults. Adults with upper incomes are more likely than middle- and lower-income adults to be users of Venmo or PayPal. There are also differences by household income. By contrast, Black adults are less likely than other racial or ethnic groups to report being a Venmo user. For example, 59% of Black Americans say they ever use Cash App, compared with 37% of Hispanic Americans and even smaller shares of White (17%) or Asian Americans (16%). Use of specific payment apps or websites also varies widely by race and ethnicity.
The specific platforms asked about are not an exhaustive list but are meant to measure a range of apps or websites that people may use for purchases or to transfer money. In this analysis, payment app or site users refers to respondents who say they have ever used PayPal, Venmo, Zelle or Cash App. Because of the relatively small sample size and a reduction in precision due to weighting, we are not able to analyze Asian adults by demographic categories, such as gender, age or education. As always, Asian adults’ responses are incorporated into the general population figures throughout this report. Despite this limitation, it is important to report the views of Asian Americans on the topics in this study. The sample primarily includes English-speaking Asian Americans and, therefore, may not be representative of the overall Asian adult population. This survey includes a total sample size of 234 Asian adults. Here are the questions, responses and methodology used for this analysis. adult population by gender, race, ethnicity, partisan affiliation, education and other categories. The survey is weighted to be representative of the U.S. It also included an oversample of 1,038 respondents from Ipsos’ KnowledgePanel. This included 4,996 respondents from the Center’s American Trends Panel (ATP), an online survey panel that is recruited through national, random sampling of residential addresses.
This survey was conducted among 6,034 U.S.
Pew Research Center conducted this study to better understand Americans’ experiences with and attitudes about payment apps and websites. But the starkest age gap relates to Venmo: 57% of 18- to 29-year-olds report using Venmo, compared with 49% of those ages 30 to 49 and smaller shares among those 50-64 (28%) and 65 and older (15%). In total, 76% of Americans say they have ever used at least one of these four payment sites or apps.Īcross each of the platforms measured in the survey, adults under 50 have adopted these tools at higher rates. Smaller shares report ever using Venmo (38%) or Zelle (36%) and about one-quarter (26%) say they have ever used Cash App, according to the survey, which was conducted July 5-17. PayPal – which was founded more than two decades ago – is used by a majority of U.S. And while users praise these platforms for making paying for things easier, they also express concerns about security and privacy, according to a new Pew Research Center survey. Today, many Americans use the internet and smartphones to transfer money to friends, family and businesses. From books to dating, many aspects of life have gone digital, and wallets are no exception.
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